ParaPlan Pro Logo

Privacy Policy  

Introduction

This Privacy Policy outlines ParaPlan Pro Ltd ("we", "our" or "the Company") practices with respect to information collected from users who access our website at www.paraplanpro.co.uk ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.


When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.


We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from Users.


The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site ("Non-personal Information"). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).


The second type of information Personal Information, is individually identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:

 

  • Device Information: Geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information that relates to your activity through the Site.
  • Registration Information: When you register on our Site, you will be asked to provide us with certain details such as your full name, email address, and physical address.

How do we receive information about you?

We receive your Personal Information from various sources:

 

  • When you voluntarily provide us with your personal details to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third-party providers, services, and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.


We may use the information for the following:

 

  • Communicating with you—sending you notices regarding our services, providing you with technical information, and responding to any customer service issue you may have;
  • To communicate with you and to keep you informed of our latest updates and services;
  • To serve you advertisements when you use our Site;
  • To market our website and products;
  • Conducting statistical and analytical purposes, intended to improve the Site.

 

In addition, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.


We may share Personal Information with our trusted third-party providers for:


Hosting and operating our Site;


  • Providing services, including personalized display of our Site;
  • Storing and processing such information on our behalf;
  • Performing research, technical diagnostics, or analytics.


We may also disclose information when necessary to:



  • Comply with applicable law, regulation, legal process, or governmental request;
  • Enforce our policies, including investigations of potential violations;
  • Investigate, detect, prevent, or take action regarding illegal activities or suspected fraud;
  • Protect our rights, property, and safety, as well as those of our users and third parties.

User Rights

You may request to:


  • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
  • Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
  • Request rectification of your personal information that is in our control.
  • Request erasure of your personal information.
  • Object to the processing of personal information by us.
  • Request to restrict processing of your personal information by us.
  • Lodge a complaint with a supervisory authority.


To exercise these rights, please contact hello@paraplanpro.co.uk. 

Data Retention

We retain personal data as necessary to provide our services and comply with legal obligations. The retention period will be determined based on the type of information collected and its intended purpose.

Cookies & Tracking Technologies

We use cookies and other technologies in our related services, including when you visit our Site.


These may include:


  • Session cookies (temporary, deleted when you close your browser);
  • Persistent cookies (stored for future visits, retaining preferences and settings);
  • Third-party cookies (e.g., for analytics and targeted advertisements).


You can remove cookies via your browser settings, but some features of our Site may not function properly.

Third party collection of information

This Privacy Policy does not apply to third-party services. We encourage you to read the privacy policies of each third party.

Data Security

We implement industry-standard security measures, including:


  • Encryption and secure storage of data;
  • Access restrictions and authentication controls;
  • Regular security audits and risk assessments.


However, we cannot guarantee absolute security.

International Data Transfers

If we transfer data outside the UK/EU, we comply with UK GDPR safeguards, including:


  • Transferring to countries with adequate data protection laws;
  • Using legally binding agreements, such as Standard Contractual Clauses.

Marketing Communications

We may send marketing communications if you have opted in. You can unsubscribe at any time using the link in our emails.

Children’s Privacy

Our Site is not directed at children under 16. If a child has provided personal data without parental consent, we will take steps to remove it.

Updates to this Privacy Policy

We may update this Privacy Policy periodically. The latest revision date will be displayed at the top of this page.

How to contact us

For privacy-related inquiries, please contact us at:


ParaPlan Pro Ltd

Email: hello@paraplanpro.co.uk 

Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB


Last Modified 18/02/2025

Share by: